Merchant & Billing Policy
Effective Date: January 1, 2026 | Merchant Underwriting Standards
1. Transaction Currency & Pricing Transparency
All rates, invoices, fees, and transactions conducted through CallOfJob Trading Network Ltd. (BN: 744077488BC0001) are denominated and processed in Canadian Dollars (CAD), subject to applicable federal Goods and Services Tax (GST) and provincial sales taxes.
Contractor billing rates are clearly presented prior to shift confirmation. There are no hidden subscription surcharges or unitemized fees.
2. Invoicing Schedule & Payment Methods
Services rendered are invoiced digitally upon shift approval. Accepted payment methods include:
- Major Canadian & International Commercial Credit Cards (Visa, Mastercard, American Express).
- Pre-Authorized Debit (PAD) / Automated Clearing Settlement System (ACSS).
- Corporate Electronic Funds Transfer (EFT) and Interac e-Transfer for established enterprise credit accounts.
3. Timesheet Approval & Dispute Windows
Clients receive automated digital timesheet notifications at the end of each shift or billing cycle.
- Dispute Period: Clients have forty-eight (48) hours from timesheet submission to flag any discrepancy (e.g. late arrival, unauthorized departure, or skill mismatch).
- Auto-Approval: If no dispute is raised within 48 hours, timesheets are automatically approved for standard invoice settlement and worker direct deposit execution.
4. Cancellation & Refund Policy
- Advance Cancellation (>12 Hours): If a business client cancels a scheduled workforce dispatch more than 12 hours prior to the scheduled shift start time, no billing charge is incurred.
- Late Cancellation (<12 Hours): Cancellations made with less than 12 hours notice may incur a minimum dispatch standard fee (equivalent to 4 hours of standard shift time) to compensate the dispatched worker for reserved availability.
- Worker No-Show / Non-Performance: In the rare event a dispatched worker fails to arrive or does not meet verified ticket standards, the client will not be billed, or will be issued an immediate 100% credit/refund.
5. PCI-DSS Compliance & Cardholder Security
CallOfJob Trading Network Ltd. adheres to strict Payment Card Industry Data Security Standards (PCI-DSS). Payment tokenization and vaulting are handled directly by Level 1 PCI-compliant banking gateways.
6. Billing Inquiries & Merchant Support
For any billing inquiries, invoice reconciliation, or corporate payment setups:
Billing & Merchant Department — CallOfJob Trading Network Ltd.
300-906 Roderick Ave, Coquitlam, BC, V3K 1R1
Email: Callofjob@callofjob.ca
Corporate: Callofjob@callofjob.ca